Customer Service Rep(08842) - 350 S 5th St

Domino's; St. Pauls (NC); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Domino’s is seeking a Customer Service Representative to join our team. You will be the first contact for phone-in and carryout customers, ensuring a friendly and professional experience while supporting fast-paced order fulfillment.

You will learn our point-of-sale system and product knowledge through online courses and hands-on training, with opportunities to advance toward management. The role emphasizes teamwork and consistent, high-quality customer service.

Formación

• You will be pre-screened prior to employment by HireRight and background checks.
• You must possess a positive, friendly attitude and exceptional customer service skills.
• Uniforms provided; you must wear black pants or capris (no denim or yoga wear).

Responsabilidades

• Be the first contact for phone-in and carryout customers, communicating in a friendly and professional manner.
• Answer phone within two rings or less.
• Help ensure orders are prepared and delivered promptly, contributing to Domino’s HTA standards.

Descripción del empleo

Job Description

Extra cash? New skills? More opportunity? Find what you’re after at Domino’s, where you’ll have fun while making great food and providing exceptional customer service.

We have smart hustle. And enthusiasm to spare. Not to mention a healthy appetite for competition. We're passionate about doing our very best.

As a Domino’s Customer Service Representative, you will contribute to Heightened Time Awareness. What is HTA? Every phone is answered in two rings or less, and everyone answers phones. Every order is in the oven in less than three minutes, and you will be taught how to contribute to that effort. Every delivery order is out the door in less than fifteen minutes. It takes an entire team working together to meet these aggressive standards.

Through a mix of online courses and hands-on training, you'll learn everything you need to know about our products and equipment, especially our point-of-sale order system, Domino's Pulse. These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible. There's also a dedicated training program for those interested in becoming managers.

Requirements

• You will be pre-screened prior to employment by the following methods: HireRight Background Check; National Crime and Sex Offender Background Check, Basic Urinalysis Drug Testing.
• You must possess a positive, friendly attitude and exceptional customer service skills, as you will be the first contact with our phone in and carryout customers and will need to communicate with them in a friendly and professional manner.
• You will be expected to demonstrate and model Domino’s Perfect Image standards at all times. Domino’s will provide uniform shirts and hats; you are required to wear black pants, shorts, skirts or capris (does not include denim, corduroy, “stretch,” “yoga,” or sweatpants material).

Additional Information

All your information will be kept confidential according to EEO guidelines.