Customer Service Rep(08810) - 311 Harris Ave

Domino; Raeford (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Domino's in Raeford, NC is hiring a full-time Customer Service Representative to greet customers, take phone orders, and ensure timely service at the counter or drive-thru. You’ll learn the Domino's Pulse POS system and work as part of a team dedicated to fast, friendly, accurate service.

We’re seeking a positive, customer-focused individual with strong communication skills and the ability to multitask in a busy store.

Qualifications

• Previous customer service experience preferred.
• Ability to greet customers warmly and handle phone inquiries.
• Willingness to learn Domino's POS system and procedures.
• Maintain a positive, friendly attitude.

Responsibilities

• Answer phones promptly and take orders.
• Assist in-store customers with inquiries.
• Handle carryout and delivery orders per guidelines.
• Maintain store appearance and uniforms per policy.

Skills

Customer service

Phone etiquette

Communication

Teamwork

POS system

Tools

Domino's Pulse POS

Job description

Customer Service Rep(08810) - 311 Harris Ave

• Full-time
• Job Category Org: Store Customer Service Rep

Extra cash? New skills? More opportunity? Find what you’re after at Domino's, where you’ll have fun while making great food and providing exceptional customer service.
We have smart hustle. And enthusiasm to spare. Not to mention a healthy appetite for competition. We're passionate about doing our very best.
As a Domino's Customer Service Representative, you will contribute to Heightened Time Awareness. What is HTA? Every phone is answered in two rings or less, and everyone answers phones. Every order is in the oven in less than three minutes, and you will be taught how to contribute to that effort. Every delivery order is out the door in less than fifteen minutes. It takes an entire team working together to meet these aggressive standards.
Through a mix of online courses and hands-on training, you'll learn everything you need to know about our products and equipment, especially our point-of-sale order system, Domino's Pulse. These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible. There's also a dedicated training program for those interested in becoming managers.
Requirements:

• You will be pre-screened prior to employment by the following methods: HireRight Background Check; National Crime and Sex Offender Background Check, Basic Urinalysis Drug Testing.
• You must possess a positive, friendly attitude and exceptional customer service skills, as you will be the first contact with our phone in and carryout customers and will need to communicate with them in a friendly and professional manner.
• You will be expected to demonstrate and model Domino's Perfect Image standards at all times. Domino's will provide uniform shirts and hats; you are required to wear black pants, shorts, skirts or capris (does not include denim, corduroy, stretch, yoga, or sweatpants material).

All your information will be kept confidential according to EEO guidelines.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply