Customer Service Rep(08803) Castle Hayne, NC

Domino's; Castle Hayne (NC); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Fast career progression

Training opportunities & rewards

Small team environment

Job summary

Domino's in Castle Hayne, NC is looking for a Customer Service Representative to join their team. Responsibilities include taking customer orders, upselling, and maintaining high food safety standards. Ideal candidates should have a positive attitude and enjoy working in a fast-paced environment.

This part-time position offers career progression and training opportunities, along with the chance to work with smaller teams where friendships can easily be made.

Qualifications

• Exceptional and positive attitude.
• Must be 16 years of age or older.
• Ability to accurately handle cash and take orders.

Responsibilities

• Taking customer orders and upselling.
• Making pizzas and ensuring food safety.
• Greeting customers and building relationships.

Skills

Customer service skills

Attention to detail

Ability to work under stress

Communication skills

Job description

Customer Service Rep(08803) Castle Hayne, NC

• Part-time
• Job Category Org: Store Customer Service Rep

CSR - Insider Position Description Department: Store Operations Job Title: CSR - Insider FLSA Classification: Non-Exempt Reports To: General Manager Regional Operations Manager – secondary report Direct Reports: N/A Indirect Reports: N/A

Overview

Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition.

Role Summary

There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care. Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Key Responsibilities

• Making Domino's high quality pizzas
• Food and portion control
• Hygiene and food safety
• Taking customer orders and up selling
• Taking orders over phone and in person
• Greeting customers within 10 seconds
• Building relationships with customers
• Keeping the customer area clean
• Assisting Pizza Makers with toppings and dough

Perks of the job

• Smaller teams, make friends easier
• Fast career progression
• Training opportunities & rewards

Minimum requirements and expectations

• An exceptional and positive attitude
• You must be 16 years of age or older
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person
• Talking and hearing on telephone
• Near and mid-range vision for most in-store tasks
• Ability to differentiate between hot and cold surfaces
• The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
• Ability to stand for long periods of time: Most tasks are performed from a standing position

Yellow Hammer Pizza of MD, LLC TA Domino’s Pizza ® is an Equal Opportunity Employer.

All your information will be kept confidential according to EEO guidelines.

Job Location