Customer Service Rep(08753) - 8447 Charlotte Highway Ste#700

Domino's; Fort Mill (SC); On-site; USD 13,776 - 16,531; Part time

Benefits offered by this job

Competitive pay and benefits

Flexible scheduling

Delicious discounts on pizza

Fun and friendly work environment

Job summary

A leading pizza franchise is seeking a Customer Service Representative in Fort Mill, South Carolina. This role involves taking orders, assisting customers, and ensuring their experience is positive. Ideal candidates will have strong communication skills, a positive attitude, and the ability to multitask efficiently. Competitive pay ranges from $10 to $12 an hour, alongside benefits including flexible scheduling and discounts on pizza. Join a fun work environment and build your career in a dynamic team.

Responsibilities

• Taking phone orders accurately and efficiently.
• Providing excellent customer service with a smile (even over the phone).
• Answering customer questions about our menu, promotions, and delivery services.
• Addressing and resolving customer concerns with patience and understanding.
• Working as part of a team to ensure smooth operations and happy customers.

Skills

Positive attitude

Excellent communication skills

Multitasking

Problem-solving skills

Basic computer skills

Familiarity with point-of-sale systems

Education

Must be 16 years of age

Job description

Prairie Pizza is a family‑owned Domino’s franchise based in Charlotte, NC. We operate under three core principles—Golden Rule, Teamwork, and Enthusiasm—and are proud to serve the Charlotte and Raleigh markets with quality pizza and exceptional customer service.

Our team of about 1,500 employees works together to create a positive workplace where every employee delivers our brand’s enthusiasm and passion. Whether you aim to become an owner or want to advance into a management position, Domino’s provides an exceptional path for career growth.

Job Description

Domino’s Pizza Customer Service Representative – Join Our Delicious Team!

Are you passionate about pizza and helping people? Do you enjoy turning frowns upside down? If so, we want you on our team! As a Customer Service Representative, you will be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience.

What you’ll be doing

• Taking phone orders accurately and efficiently
• Providing excellent customer service with a smile (even over the phone)
• Answering customer questions about our menu, promotions, and delivery services
• Addressing and resolving customer concerns with patience and understanding
• Working as part of a team to ensure smooth operations and happy customers

What we’re looking for

• A positive attitude and passion for providing outstanding customer service
• Excellent communication and interpersonal skills
• Ability to multitask and work efficiently in a fast‑paced environment
• Strong problem‑solving skills and a knack for finding solutions
• Basic computer skills and familiarity with point‑of‑sale systems
• A love for pizza is a definite plus

What we offer

• Competitive pay and benefits
• Flexible scheduling
• Opportunity to grow and advance within the company
• Fun and friendly work environment
• Delicious discounts on pizza
• Opportunity for growth

Benefits

• Health insurance for eligible employees
• Paid time off for eligible employees
• 401(k) for eligible employees
• 50% off pizza
• Referral bonus
• Career development
• Flexible schedules

Compensation

• $10–$12 an hour

Non‑negotiable factors

• Must make perfect pizzas every time by adhering to Domino’s pizza‑making standards and procedures
• Must maintain 100% image at all times, keeping a clean, professional appearance while following the Domino’s dress code and representing the brand positively
• Must work with the hustle and energy we require—a fast‑paced and efficient work style
• Must be friendly and smile with all customers; excellent customer service and a positive attitude are the foundation of our business

Qualifications

• Must be 16 years of age

Additional Information

• All personal information will be kept confidential in accordance with EEO guidelines.