Customer Service Rep(05585) - 4350 Colwick Road

Domino's; Charlotte (NC); On-site; USD 13,776 - 16,531; Part time

Benefits offered by this job

Flexible scheduling

Delicious discounts on pizza

Opportunities for growth

Job summary

A well-known pizza franchise in Charlotte, NC, is seeking a Customer Service Representative to join their team. In this role, you will take phone orders, provide excellent customer service, and ensure customer satisfaction. Ideal candidates will possess strong communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. We offer competitive pay, flexible scheduling, and opportunities for growth within the company. Join us in serving excellent pizza and creating great customer experiences.

Qualifications

• Must have a positive attitude and passion for customer service.
• Excellent communication and interpersonal skills are essential.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Take phone orders accurately and efficiently.
• Provide excellent customer service with a smile.
• Answer customer questions about the menu and services.
• Resolve customer concerns with patience.

Skills

Customer service

Communication skills

Multitasking

Problem-solving

Basic computer skills

Job description

Prairie Pizza is a family‑owned Domino’s franchise based in Charlotte, NC. We operate under three core principles—Golden Rule, Teamwork, and Enthusiasm—and are proud to serve the Charlotte and Raleigh markets with quality pizza and exceptional customer service.

Our team of about 1,500 employees works together to create a positive workplace where every employee delivers our brand’s enthusiasm and passion. Whether you aim to become an owner or want to advance into a management position, Domino’s provides an exceptional path for career growth.

Job Description

Domino’s Pizza Customer Service Representative – Join Our Delicious Team!

Are you passionate about pizza and helping people? Do you enjoy turning frowns upside down? If so, we want you on our team! As a Customer Service Representative, you will be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience.

What you’ll be doing

• Taking phone orders accurately and efficiently
• Providing excellent customer service with a smile (even over the phone)
• Answering customer questions about our menu, promotions, and delivery services
• Addressing and resolving customer concerns with patience and understanding
• Working as part of a team to ensure smooth operations and happy customers

What we’re looking for

• A positive attitude and passion for providing outstanding customer service
• Excellent communication and interpersonal skills
• Ability to multitask and work efficiently in a fast‑paced environment
• Strong problem‑solving skills and a knack for finding solutions
• Basic computer skills and familiarity with point‑of‑sale systems
• A love for pizza is a definite plus

What we offer

• Competitive pay and benefits
• Flexible scheduling
• Opportunity to grow and advance within the company
• Fun and friendly work environment
• Delicious discounts on pizza
• Opportunity for growth

Benefits

• Health insurance for eligible employees
• Paid time off for eligible employees
• 401(k) for eligible employees
• 50% off pizza
• Referral bonus
• Career development
• Flexible schedules

Compensation

• $10–$12 an hour

Non‑negotiable factors

• Must make perfect pizzas every time by adhering to Domino’s pizza‑making standards and procedures
• Must maintain 100% image at all times, keeping a clean, professional appearance while following the Domino’s dress code and representing the brand positively
• Must work with the hustle and energy we require—a fast‑paced and efficient work style
• Must be friendly and smile with all customers; excellent customer service and a positive attitude are the foundation of our business

Qualifications

• Must be 16 years of age

Additional Information

• All personal information will be kept confidential in accordance with EEO guidelines.