Customer Service Rep(08553)

Domino's; Dinuba (CA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Flexible hours

Job summary

Domino’s is seeking a Customer Service Representative to greet customers, take orders, and promote menu items. You’ll learn to use our computer system during training and gain confidence through daily customer interactions. Flexible hours are available to fit your schedule.

Responsibilities include handling payments, upholding grooming standards, and contributing to a fast-paced team environment. You will assist with carryout and delivery prep as needed, ensuring a positive customer experience.

Qualifications

• 1) Provide friendly, professional service to customers.
• 2) Handle cash and card payments accurately.
• 3) Interact with customers by phone and in person with a positive attitude.
• 4) Work as part of a team to ensure fast, accurate orders.
• 5) Maintain Domino’s grooming and appearance standards.

Responsibilities

• Assist customers at the counter and on phones with a smile.
• Promote pizza products and specials to customers.
• Collect cash and process card payments.
• Operate in-store systems after training.
• Support cleanliness and safe handling of food items.
• Contribute to a teamwork, energetic, and fun store atmosphere.

Skills

Customer service

Cash handling

Phone etiquette

Teamwork

Grooming standards

Job description

• As a Domino’s Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers.
• As a CSR you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours.
• As a CSR you will be required to:
• Uphold Domino's standards of grooming, uniform, and appearance.
• Customer Service, interact with customers (Smile)
• Promote pizza products and specials
• Collect cash and credit card payments
• Memorize procedures and recipes
• Exhibit a sense of URGENCY when answering phones or helping carryout customers
• Clean, sweep, mop, lift to 20 pounds, climb ladders
• Operating pizza oven, and properly boxing products for delivery or carryout
• Contribute to and promote an atmosphere of teamwork, energy, and fun.