Customer Service Rep(08553)

Domino's; Dinuba (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

Domino’s is seeking a Customer Service Representative (CSR) to be the first contact with every customer who calls our stores. You will receive training on our computer system and gain confidence through interacting with customers.

We offer flexible hours and expect you to uphold grooming and appearance standards while answering calls and assisting carryout orders. You will promote pizza products and specials, take payments, memorize procedures, and work in a team-driven, energetic environment.

Qualifications

• Customer-focused CSR with strong communication and friendliness.
• Ability to handle phone calls and assist customers.
• Willingness to learn store procedures and recipes.

Responsibilities

• Answer phone calls and interact with customers.
• Promote pizza products and specials.
• Accept cash and credit card payments.
• Memorize store procedures and recipes.
• Maintain grooming, uniform, and professional appearance.
• Contribute to a teamwork-focused, energetic environment.
• Lift up to 20 pounds and assist with carryout orders.
• Operate pizza oven and box products for delivery or carryout.

Job description

• Job Category Org: Store Customer Service Rep

Job Description

ABOUT THE JOB
- As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers.
-As a CSR you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours.
-As a CSR you will be required to:

• Uphold Domino's standards of grooming, uniform, and appearance.
• Answer Phone calls
• Customer Service, interact with customers (Smile)
• Promote pizza products and specials
• Collect cash and credit card payments
• Memorize procedures and recipes
• Exhibit a sense of URGENCY when answering phones or helping carryout customers
• Clean, sweep, mop, lift to 20 pounds, climb ladders
• Operating pizza oven, and properly boxing products for delivery or carryout
• Contribute to and promote an atmosphere of teamwork, energy, and fun.