Customer Service Rep(05978) - 327 Hwy 45 South

Domino's; West Point (MS); On-site; USD 25,000 - 35,000; Full time

Job summary

Domino's in West Point, Mississippi is seeking a full-time Store Customer Service Rep to join their dynamic team. The successful candidate will be responsible for making pizzas, assisting customers, and maintaining store cleanliness. This role requires standing for long periods and involves various physical tasks, including lifting and moving food products.

This is a great opportunity for those looking to work in a high-energy environment where customer satisfaction is a top priority.

Qualifications

• Ability to stand for long periods and work in a fast-paced environment.
• Basic math skills for handling customer orders and payments.
• Attention to detail, especially in food preparation and cleanliness.

Responsibilities

• Prepare pizzas and other food items as per quality standards.
• Assist customers with orders and ensure their satisfaction.
• Clean and maintain the work area and equipment.

Skills

Teamwork

Customer Service

Time Management

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job duties include making pizzas and other products, oven tending, taking orders, assisting customers, preparing products for rush, and cleaning equipment and store daily.

Physical Requirements

Standing – Most tasks are performed from a standing position. Walking surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36” and 48”.

Walking – For short distances for short durations.

Sitting – Paperwork is normally completed in an office at a desk or table.

Lifting – Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3’ x 1.5’. Cases are usually lifted from floor and stacked onto shelves up to 72” high.

Carrying – Large cans weighing 3 pounds 7 ounces are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing – To move trays placed on dollies. A stack of trays on a dolly is approximately 24” – 30” and requires a force of up to 7.5 pounds to push. Trays may also be pulled.

Climbing – Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, and perform maintenance.

Stooping/Bending – Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 – 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting – Performed occasionally to stock shelves and to clean low areas.

Reaching – Reaching is performed continuously; up, down and forward. Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reach down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks – Eye‑hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids – Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.