Customer Service Rep(05887) - 241 Highway 31 S. #30

Dominos; Hartselle (AL); On-site; USD 15,000 - 21,000; Full time

Job summary

Domino's Pizza in Hartselle, AL is seeking a Customer Service Representative to greet customers, take orders accurately, and process payments quickly. You will assist in food preparation, maintain the lobby and restrooms, and promote menu items to enhance guest satisfaction.

This role requires teamwork, reliability, and the ability to work in a fast-paced environment on site. Candidates should have basic math skills and a positive, friendly attitude.

Qualifications

• Customer service oriented with strong communication.
• Ability to work in a fast-paced environment.
• Basic math skills for handling transactions.
• Able to stand for extended periods and perform light physical tasks.
• Team player with a positive attitude.
• Must be at least 16 years old.

Responsibilities

• Greet customers warmly and assist with orders in-person and over the phone.
• Accurately enter orders and handle payment transactions.
• Provide product recommendations and promotions to enhance satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation, including pizzas and other items.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work as part of a team to meet service goals.
• Assist with stocking and inventory management.

Skills

Customer service

Cash handling

Teamwork

Fast-paced

POS operations

Tools

POS system

Job description

Job Description

As a Customer Service Representative at Domino’s Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.

As a Customer Service Representative at Domino’s Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.

Responsibilities

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle payment transactions.
• Provide product recommendations and promotions to enhance customer satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation, including making pizzas and other menu items when needed.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work effectively as part of a team to meet service goals.
• Assist with stocking and inventory management.

Qualifications

• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for handling transactions.
• Ability to stand for extended periods and perform physical tasks.
• Team-oriented with a positive attitude.
• Must be at least 16 years old