Customer Service Rep(05533) - 1272 Independence Dr.

SmartRecruiters, Inc.; Rocky Mount (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Domino's is seeking a Full-time Customer Service Rep at 1272 Independence Dr. The role involves promoting products and promotions, handling phone and in-store orders, and ensuring fast, friendly service. Training on product prep and opening/closing procedures is provided.

Transportation to shifts is required and punctuality is essential. You will work as part of a team to deliver top-notch customer experiences, handle a computer-based order entry system, and box orders for delivery or carryout

Qualifications

• Experience in customer service is preferred.
• Able to work in a fast-paced environment and handle multiple tasks.
• Strong verbal and written communication skills.

Responsibilities

• Promote pizza products, specials, and promotions.
• Provide quality customer service to in-store and carryout customers.
• Answer store phones promptly and assist carryout customers with a sense of urgency.
• Assist with opening/closing procedures and operate the pizza oven when required.
• Box products for delivery or carryout and ensure proper presentation.
• Collaborate with team to maintain a lively, energetic store atmosphere.

Skills

Customer service

Communication

Teamwork

Tools

Order entry system

Job description

Customer Service Rep(05533) - 1272 Independence Dr.

• Full-time
• Job Category Org: Store Customer Service Rep
• Uphold Dominos standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
• Exhibit a sense of urgency when answering store phone lines or helping carryout customers
• Provide quality customer service to internal and external customers both over the phone and in person
• Ability to speak and write clearly and comprehension of using a computer based order entry system
• Contribute to and promote an atmosphere of teamwork, energy, and fun
• To have transportation to and from work to be able to be on time to scheduled shifts