Customer Service Rep(05533) - 1272 Independence Dr.

Domino's; Rocky Mount (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's in Rocky Mount, NC is hiring a full-time Customer Service Representative. You will greet customers, take orders, promote specials, and ensure a positive, energetic store environment.

You will use a POS/order entry system, coordinate with team members, and participate in opening/closing duties. A reliable transport means you can arrive on time for scheduled shifts. Excellent communication and a customer-first attitude are essential.

Qualifications

• Experience in a fast-paced retail or food-service environment.
• Customer-focused with strong communication skills.
• Reliable transportation to/from work.

Responsibilities

• Promote pizza products, specials, and promotions.
• Provide friendly, efficient customer service in-store and over the phone.
• Handle order entry and basic POS transactions accurately.
• Assist with opening/closing procedures and product preparation as cross-trained.
• Maintain neat grooming and store appearance.

Skills

Customer service

Verbal and written communication

Teamwork

Time management

Order entry system (POS)

Tools

POS system

Order entry software

Job description

Customer Service Rep(05533) - 1272 Independence Dr.

• Full-time
• Job Category Org: Store Customer Service Rep
• Uphold Dominos standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
• Exhibit a sense of urgency when answering store phone lines or helping carryout customers
• Provide quality customer service to internal and external customers both over the phone and in person
• Ability to speak and write clearly and comprehension of using a computer based order entry system
• Contribute to and promote an atmosphere of teamwork, energy, and fun
• To have transportation to and from work to be able to be on time to scheduled shifts

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