Customer Service Rep(05503) - 1209 W Main St.

Domino; Durham (NC); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Domino's at 1209 W Main St, Durham, is seeking a Customer Service Representative (full-time) to greet customers, take orders, and promote pizzas and promotions. The role requires clear communication and the ability to use a computer-based order entry system.

You will contribute to a fast, friendly, and accurate service environment. Responsibilities include handling in-store and phone orders, performing cross-training for food prep and opening/closing tasks, and helping box products for delivery

Qualifications

• Grooming, uniform, and appearance standards must be followed.
• Clear spoken and written communication; comfortable with a computer-based order entry system.
• Customer service skills to handle in-store and phone inquiries.

Responsabilités

• Promote Domino's products, specials, and promotions.
• Receive cross-training for product prep, opening/closing procedures, operate pizza oven, and box products for delivery/carryout.
• Answer store phone lines promptly and assist carryout customers with urgency.
• Provide quality customer service to internal and external customers both in person and over the phone.
• Foster teamwork, energy, and a fun store atmosphere.

Connaissances

Communication skills

Computer literacy

Outils

Order entry system

Description du poste

Customer Service Rep(05503) - 1209 W Main St.

• Full-time
• Job Category Org: Store Customer Service Rep

CSR Job Description

• - Uphold Domino's standards of grooming, uniform, and appearance
• - Promote pizza products, specials, and promotions
• - Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
• - Exhibit a sense of urgency when answering store phone lines or helping carryout customers
• - Provide quality customer service to internal and external customers both over the phone and in person
• - Ability to speak and write clearly and comprehension of using a computer based order entry system
• - Contribute to and promote an atmosphere of teamwork, energy, and fun

All your information will be kept confidential according to EEO guidelines.