Customer Service Rep(04461) - 1201 Cole Mill Rd.

Domino's; Durham (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

A popular pizza chain in Durham, North Carolina, is seeking a full-time Customer Service Representative. Responsibilities include promoting pizza products, providing excellent customer service, and upholding grooming standards. Candidates should demonstrate strong communication skills and the ability to contribute positively to team dynamics. This role also offers cross-training in food preparation and delivery processes, encouraging a dynamic work environment.

Qualifications

• Ability to promote products effectively and provide excellent customer service.
• Must practice good grooming and adhere to uniform standards.
• Clear communication skills for using computer order entry.

Responsibilities

• Uphold company standards of grooming and uniform.
• Promote pizza products and specials to customers.
• Assist with cross-training for food preparation and delivery.

Skills

Customer service skills

Teamwork

Communication

Urgency

Adaptability for cross-training

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

CSR Job Description

• Uphold Domino's standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross‑training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
• Exhibit a sense of urgency when answering store phone lines or helping carryout customers
• Provide quality customer service to internal and external customers both over the phone and in person
• Ability to speak and write clearly and comprehension of using a computer based order entry system
• Contribute to and promote an atmosphere of teamwork, energy, and fun

Additional Information

All your information will be kept confidential according to EEO guidelines.