Customer Service Rep(05395) - 1715 Hwy 78 Suite C

Domino's; Dora (AL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Domino's Dora is seeking a dedicated Customer Service Representative to join our store team in Dora, Alabama. You will be the face of the brand, ensuring customer satisfaction through friendly service and accurate order handling.

Responsibilities include answering calls, assisting in food preparation, maintaining cleanliness, and collaborating with the team to handle peak hours. Previous customer service experience is preferred; weekend availability is a plus.

Qualifikationen

• Proven experience in customer service or related field.
• Excellent verbal and written communication.
• Strong problem-solving abilities and attention to detail.
• Proficiency with basic computer use and data entry.
• Able to work in a fast-paced environment and multitask.
• Flexible schedule with availability to work on weekends.
• Team player with a positive attitude and willingness to learn.
• Food handling experience or certification is a plus.
• High school diploma or equivalent.

Aufgaben

• Answer and manage incoming customer calls professionally.
• Assist in food preparation, including making pizzas, as needed.
• Maintain a clean and organized work environment.
• Provide exceptional customer service by addressing inquiries, resolving issues, and offering product information.
• Collaborate with team members to ensure smooth operations during peak hours.
• Handle multiple tasks simultaneously while maintaining accuracy and efficiency.
• Adapt to changing customer needs and business demands with a positive attitude.
• Document customer interactions and update relevant records in the company's system.
• Participate in ongoing training to improve product knowledge and customer service skills.

Kenntnisse

Customer service experience

Communication skills

Problem-solving

Attention to detail

Data entry

Multitasking

Teamwork

Positive attitude

Ausbildung

High school diploma or equivalent

Tools

Food handling certification

Jobbeschreibung

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

We are seeking a dedicated Customer Service Representative to join our team in Dora, United States. As the face of our company, you will play a crucial role in ensuring customer satisfaction through excellent service and support.

• Answer and manage incoming customer phone calls in a professional and timely manner
• Assist in food preparation, including making pizzas, as needed
• Maintain a clean and organized work environment
• Provide exceptional customer service by addressing inquiries, resolving issues, and offering product information
• Collaborate with team members to ensure smooth operations during peak hours
• Handle multiple tasks simultaneously while maintaining a high level of accuracy and efficiency
• Adapt to changing customer needs and business demands with a positive attitude
• Document customer interactions and update relevant records in the company's system
• Participate in ongoing training to improve product knowledge and customer service skills

Qualifications

• Proven experience in customer service or a related field
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and attention to detail
• Proficiency in basic computer skills and data entry
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Flexible schedule with availability to work on weekends
• Team player with a positive attitude and willingness to learn
• Food handling experience or certification is a plus
• High school diploma or equivalent

Additional Information

All your information will be kept confidential according to EEO guidelines.