Customer Service & Pizza Prep Associate

Domino's; Dora (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Domino's Dora is seeking a dedicated Customer Service Representative to join our store team in Dora, Alabama. You will be the face of the brand, ensuring customer satisfaction through friendly service and accurate order handling.

Responsibilities include answering calls, assisting in food preparation, maintaining cleanliness, and collaborating with the team to handle peak hours. Previous customer service experience is preferred; weekend availability is a plus.

Qualifications

• Proven experience in customer service or related field.
• Excellent verbal and written communication.
• Strong problem-solving abilities and attention to detail.
• Proficiency with basic computer use and data entry.
• Able to work in a fast-paced environment and multitask.
• Flexible schedule with availability to work on weekends.
• Team player with a positive attitude and willingness to learn.
• Food handling experience or certification is a plus.
• High school diploma or equivalent.

Responsibilities

• Answer and manage incoming customer calls professionally.
• Assist in food preparation, including making pizzas, as needed.
• Maintain a clean and organized work environment.
• Provide exceptional customer service by addressing inquiries, resolving issues, and offering product information.
• Collaborate with team members to ensure smooth operations during peak hours.
• Handle multiple tasks simultaneously while maintaining accuracy and efficiency.
• Adapt to changing customer needs and business demands with a positive attitude.
• Document customer interactions and update relevant records in the company's system.
• Participate in ongoing training to improve product knowledge and customer service skills.

Skills

Customer service experience

Communication skills

Problem-solving

Attention to detail

Data entry

Multitasking

Teamwork

Positive attitude

Education

High school diploma or equivalent

Tools

Food handling certification

Job description

Domino's Dora is seeking a dedicated Customer Service Representative to join our store team in Dora, Alabama. You will be the face of the brand, ensuring customer satisfaction through friendly service and accurate order handling.

Responsibilities include answering calls, assisting in food preparation, maintaining cleanliness, and collaborating with the team to handle peak hours. Previous customer service experience is preferred; weekend availability is a plus.