Customer Service Rep(04963) - 1734 East 2nd St.

SmartRecruiters, Inc.; Scotch Plains (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

SmartRecruiters, Inc. in Scotch Plains, NJ seeks a Customer Service Representative to support in-store and delivery workflow. You will stock ingredients, process orders by phone, and maintain accurate inventory records.

The role requires basic math, fast data entry, and clear verbal and written communication to assist customers and coworkers in person or by phone.

We value reliability, friendly service, and accuracy in a busy retail environment with daily cleaning and standard procedures.

Qualifications

• Must be able to receive and process orders by phone or in person.
• Must be able to perform basic math and handle monetary transactions with accuracy.
• Ability to enter orders using computer keyboard or touchscreen; strong written and verbal communication.

Responsibilities

• Stock ingredients from delivery area to storage, walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility daily.
• Enter orders using a computer keyboard or touch screen.
• Communicate clearly with customers and co-workers to process orders.

Skills

Order processing

Multi-channel communication

Typing / data entry

Numerical accuracy

Verbal and written communication

Tools

Calculator

POS system

Job description

Customer Service Rep(04963) - 1734 East 2nd St.

• Full-time
• Job Category Org: Store Customer Service Rep

Stock ingredients from delivery area to storage, work area, walk-in cooler

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

All your information will be kept confidential according to EEO guidelines.