Customer Service Rep(04792) - 1826 Union Boulevard

SmartRecruiters, Inc.; Allentown (Lehigh County); On-site; USD 32,000 - 42,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Customer Service Rep at 1826 Union Boulevard to support store operations. This full-time role handles telephone orders, stock movement, and daily paperwork while maintaining accurate records and friendly customer interaction.

The ideal candidate can perform basic arithmetic for cash handling, enter orders via keyboard or touch screen, and communicate clearly with customers and coworkers both in person and over the phone.

Qualifications

• Friendly, customer-focused service approach.
• Basic math skills for calculations and making change.
• Clear verbal and written communication abilities.
• Ability to enter orders via keyboard or touch screen.

Responsibilities

• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Enter orders using a computer keyboard or touch screen and ensure accuracy.

Skills

Cash handling

Order entry

Customer service

Communication

Attention to detail

Job description

Customer Service Rep(04792) - 1826 Union Boulevard

• Full-time
• Job Category Org: Store Customer Service Rep

Stock ingredients from delivery area to storage, work area, walk-in cooler

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

All your information will be kept confidential according to EEO guidelines.