Customer Service Rep(04791) - 2-4 E. Susquehanna St.

SmartRecruiters, Inc.; Allentown (Lehigh County); On-site; USD 17,000 - 22,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a full-time Store Customer Service Representative to stock ingredients, take orders, and manage inventory in a retail setting. You will handle telephone orders, process payments, and maintain accurate records.

The role requires basic math for change, strong verbal and written communication, and the ability to enter orders via computer or touch screen. You will work with colleagues to ensure smooth operation and customer satisfaction.

Qualifications

• Experience in retail or food service environment.
• Excellent numerical accuracy for cash handling.
• Strong verbal and written communication.
• Ability to process orders quickly and accurately.
• Proficiency with computer/ touchscreen order entry.

Responsibilities

• Stock ingredients from delivery area to storage and work areas.
• Receive and process telephone orders.
• Take inventory and complete related paperwork.
• Maintain clean equipment and facility daily.

Skills

Customer service

Cash handling

Order entry

Telephone skills

Math skills

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Stock ingredients from delivery area to storage, work area, walk-in cooler

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Additional Information

All your information will be kept confidential according to EEO guidelines.