Customer Service Rep(04669) - 457 Baltimore Blvd

Domino's; Westminster (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading pizza chain is seeking a Customer Service Representative to join their team in Westminster. The role involves taking orders, cash handling, and providing excellent customer service. Applicants should possess a friendly attitude, strong communication skills, and the ability to work in a fast-paced environment. This position offers opportunities for career advancement and comprehensive training.

Benefits

Flexible scheduling

Employee discounts

Career advancement opportunities

Comprehensive training

Qualifications

• Ability to take and process orders over the phone and in person.
• Capability to add, subtract, multiply, and divide quickly.
• Verbal, written, and telephone skills to communicate effectively.

Responsibilities

• Demonstrate a friendly, positive attitude and great customer service skills.
• Take orders over the phone and in person.
• Dealing with customer concerns and cash handling.

Skills

Friendly attitude

Customer service skills

Quick math skills

Verbal communication

Written communication

Motor coordination

Job description

Customer Service Rep(04669) - 457 Baltimore Blvd

It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.

Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be.

Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.

You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support.

Responsibilities

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Cash handling
• Upselling
• Making Domino’s high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• General cleaning duties

General Job Duties

• Operate all equipment
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily

Communication Skills

• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen

Work Conditions

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
• Sudden changes in temperature in work area and while outside
• Fumes from food odors
• Exposure to cornmeal dust
• Cramped quarters including walk-in cooler
• Hot surfaces/tools from oven up to 500 degrees or higher
• Sharp edges and moving mechanical parts

Physical Requirements

• Most tasks are performed from a standing position
• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
• Cases are usually lifted from floor and stacked onto shelves up to 72"high
• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray

Job Location

457 Baltimore Blvd