Customer Service Rep(04586) - 115 Saint George Ave.

SmartRecruiters, Inc.; Roselle (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

SmartRecruiters, Inc. in Roselle, IL is seeking a Customer Service Rep to handle telephone orders, assist customers, and maintain inventory. This full-time position requires accurate cash handling and order entry via keyboard or touch screen, with clear written and verbal communication.

You will stock ingredients, operate the walk-in cooler, and perform daily cleaning and paperwork tasks, contributing to smooth store operations and customer satisfaction.

Qualifications

• Verbal, writing, and telephone skills to take and process orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Must be able to make correct monetary change.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Clean equipment and facility approximately daily.

Responsibilities

• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Clean equipment and facility approximately daily.

Skills

Verbal communication

Written communication

Telephone skills

Order processing

Data entry

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Keyboard / touch screen entry

Microsoft Excel

Job description

Customer Service Rep(04586) - 115 Saint George Ave.

• Full-time
• Job Category Org: Store Customer Service Rep

Stock ingredients from delivery area to storage, work area, walk-in cooler

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

All your information will be kept confidential according to EEO guidelines.

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