Customer Service Rep(03016) - 570 W Pine St

Domino's; Ponchatoula (LA); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Flexible scheduling

Team member product discounts

401(k) for eligible team members

Medical, dental, and vision coverage

Job summary

Domino's in Ponchatoula, Louisiana is looking for a part-time Customer Service Representative. In this role, you'll be the first point of contact for customers, providing a fun, friendly, and engaging experience while taking orders.

We're seeking individuals who are 16 years or older, willing to learn, and possess strong communication skills. The position includes flexible scheduling, competitive pay, and opportunities for growth within the company.

Qualifications

• Must be 16 years of age or older (work permit required in some locations).
• Willingness to learn and participate in required training programs.
• Ability to perform essential job functions with or without reasonable accommodation.

Responsibilities

• Provide a fun, friendly, and engaging experience for customers while taking orders.
• Uphold and represent RPM and Domino’s brand standards.
• Deliver excellent customer service and resolve concerns with a sense of ownership.

Skills

Strong communication

Basic math skills

Team-oriented attitude

Job description

Customer Service Rep (03016) – 570 W Pine St

• Part-time
• Job Category: Store Customer Service Rep

RPM Pizza is one of the largest Domino’s franchises in the United States, operating more than 160 stores across Indiana, Mississippi, Alabama, and Louisiana. As a Customer Service Representative (CSR), you are the first and sometimes only point of contact for customers, driving a welcoming experience for every customer.

Duties & Responsibilities

• Provide a fun, friendly, and engaging experience for customers while taking orders.
• Uphold and represent RPM and Domino’s brand standards.
• Maintain store cleanliness, sanitation, and food safety standards.
• Prepare products accurately and efficiently according to company standards.
• Deliver excellent customer service and resolve concerns with a sense of ownership.
• Demonstrate effective time management and multi‑tasking in a fast‑paced environment.
• Operate store equipment and tools safely and efficiently.
• Support inventory organization and restocking activities.
• Contribute to a positive, inclusive team environment.

Compensation & Benefits

• Variable hourly position with competitive pay.
• Flexible scheduling and team member product discounts.
• Medical, dental, and vision coverage available for eligible team members averaging 30+ hours per week during the designated measurement period.
• 401(k) program available for eligible team members.
• Ongoing training and development through RPM Pizza College.
• Opportunities for growth, leadership development, and community involvement.

Qualifications

• Must be 16 years of age or older (work permit required in some locations).
• Willingness to learn and participate in required training programs.
• Strong communication and basic math skills.
• Positive, outgoing, and team‑oriented attitude.
• Ability to perform essential job functions with or without reasonable accommodation.

Physical Demands / Working Conditions

• Ability to stand and walk for extended periods on tiled surfaces.
• Ability to lift and carry up to 25 pounds; occasional lifting up to 50 pounds with assistance.
• Frequent bending, reaching, and stretching; occasional crouching and climbing.
• Ability to work at stations 36"–48" high and reach shelves up to 72".
• Operate standard kitchen equipment and office tools.

EEO Statement

RPM Pizza is an Equal Opportunity Employer and does not discriminate based on any legally protected status.

FLSA Classification

This position is classified as Non‑Exempt under the Fair Labor Standards Act (FLSA) and is eligible for overtime pay in accordance with federal, state, and local wage and hour laws.