Customer Service Rep(02957) - 120 E Vandalia St

Domino's; Edwardsville (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's Pizza in Edwardsville, United States, is seeking a friendly Customer Service Representative to be the first contact for customers and ensure satisfaction through expert service.

You will take orders, handle payments, assist with pizza preparation, and support daily store operations in a fast-paced environment. Weekend availability and good communication are key to success.

Qualifications

• Prior customer service experience is helpful but not required.
• Strong communication and interpersonal skills.
• Basic computer skills for order processing and transactions.
• Ability to multitask in a fast-paced restaurant environment.
• Willingness to learn pizza making and food preparation tasks.
• Reliable team player with a positive attitude.

Responsibilities

• Answer incoming phone calls and take orders accurately.
• Provide friendly, professional service and resolve issues.
• Prepare pizzas according to standards and customer specs.
• Process cash and card transactions with accuracy.
• Keep work area clean and organized throughout shifts.
• Assist in store operations, restocking and cleanliness.
• Collaborate with team to handle busy periods.

Skills

Customer service

Phone communication

Cash handling

Basic computer skills

Multitasking

Attention to detail

Team player

Weekend availability

Physical stamina

Education

High school diploma or equivalent

Job description

Job Description

Domino's Pizza in Edwardsville, United States, is seeking a friendly and efficient Customer Service Representative to join our team. In this role, you will be the first point of contact for our valued customers, ensuring their satisfaction through exceptional service and support.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Provide excellent customer service, addressing inquiries and resolving issues promptly
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Maintain a clean and organized work environment
• Assist in various store operations, including cleaning and restocking supplies
• Collaborate with team members to ensure smooth operations during busy periods
• Lift and move items weighing up to 25 lbs. as needed
• Adhere to all food safety and hygiene regulations

Qualifications

• Strong customer service skills with a friendly and professional demeanor
• Excellent phone communication abilities
• Basic computer proficiency for order processing
• Ability to handle cash transactions accurately
• Willingness to learn and perform food preparation tasks, specifically pizza making
• Strong multitasking skills and ability to work in a fast-paced environment
• Keen attention to detail in order taking and food preparation
• Team player mentality with a positive attitude
• Flexibility to work weekends and holidays as required
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent (preferred)
• Previous customer service experience (preferred but not required)

Additional Information

All your information will be kept confidential according to EEO guidelines.