Customer Service Rep(02957) - 120 E Vandalia St

SmartRecruiters, Inc.; Edwardsville (IL); On-site; USD 26,000 - 33,000; Full time

Job summary

Domino's Pizza in Edwardsville, IL is seeking a friendly Customer Service Representative to be the first contact for guests, taking orders accurately and delivering warm, efficient service.

You will handle dine-in and takeout orders, process cash and card payments, assist in pizza preparation, maintain a clean workstation, and work weekends/holidays as needed.

Qualifications

• Strong customer service skills with a friendly and professional demeanor.
• Excellent phone communication abilities.
• Basic computer proficiency for order processing and cash handling.
• Willingness to learn pizza making and food preparation.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Provide excellent customer service, addressing inquiries and resolving issues promptly.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions with precision.
• Maintain a clean and organized work environment.
• Assist in various store operations, including cleaning and restocking supplies.
• Collaborate with team members to ensure smooth operations during busy periods.
• Lift and move items weighing up to 25 lbs. as needed.
• Adhere to all food safety and hygiene regulations.

Skills

Customer service

Phone communication

Cash handling

Food preparation

Team player

Attention to detail

Multitasking

Flexible schedule

Education

High school diploma (preferred)

Tools

POS system

Basic computer skills

Job description

Customer Service Rep(02957) - 120 E Vandalia St

• Full-time
• Job Category Org: Store Customer Service Rep

Domino's Pizza in Edwardsville, United States, is seeking a friendly and efficient Customer Service Representative to join our team. In this role, you will be the first point of contact for our valued customers, ensuring their satisfaction through exceptional service and support.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently
• Provide excellent customer service, addressing inquiries and resolving issues promptly
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Maintain a clean and organized work environment
• Assist in various store operations, including cleaning and restocking supplies
• Collaborate with team members to ensure smooth operations during busy periods
• Lift and move items weighing up to 25 lbs. as needed
• Adhere to all food safety and hygiene regulations

Requirements / Skills

• Strong customer service skills with a friendly and professional demeanor
• Excellent phone communication abilities
• Basic computer proficiency for order processing
• Ability to handle cash transactions accurately
• Willingness to learn and perform food preparation tasks, specifically pizza making
• Strong multitasking skills and ability to work in a fast-paced environment
• Keen attention to detail in order taking and food preparation
• Team player mentality with a positive attitude
• Flexibility to work weekends and holidays as required
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent (preferred)
• Previous customer service experience (preferred but not required)

All your information will be kept confidential according to EEO guidelines.