Customer Service Rep(02707) - 2144 Sandlake Rd

Domino's; Village of Lindenhurst (NY); On-site; USD 30,000 - 35,000; Full time

Job summary

Domino's is looking for a Customer Service Representative in Lindenhurst, NY. The role involves taking orders, preparing products, and providing excellent customer service.

Candidates must possess good communication skills, be at least 16 years old, and be able to work in a fast-paced environment. This full-time position offers opportunities for career advancement within the company.

Qualifications

• Must be 16 years of age or older.
• Ability to comprehend and give correct written instructions.
• Verbal, writing, and telephone skills to take and process orders.

Responsibilities

• Operate all equipment and stock ingredients.
• Prepare product and process phone orders.
• Maintain cleanliness and organize the store.

Skills

Customer service skills

Verbal communication

Ability to work in team

Basic math skills

Job description

Customer Service Rep(02707) - 2144 Sandlake Rd

• Full-time
• Job Category Org: Store Customer Service Rep

ABOUT THE JOB

We are searching for qualified customer service reps with personality and people skills. Domino’s is growing fast and offers many opportunities for growth—from store level to management and beyond.

ADVANCEMENT

Many team members began as delivery drivers and later became franchise owners. Opportunities exist from customer service representative to management, general manager, corporate operations manager, and franchisee.

DIVERSITY

Our mission is to recognize, appreciate, value, and utilize the unique talents and contributions of all individuals, creating an environment where everyone can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members; we put people first, and being the best pizza delivery company requires exceptional teamwork.

JOB REQUIREMENTS

You must be 16 years of age or older.

GENERAL DUTIES FOR ALL STORE TEAM MEMBERS

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

TRAINING

Orientation and training provided on the job.

COMMUNICATION SKILLS

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.

ESSENTIAL FUNCTIONS / SKILLS

• Ability to add, subtract, multiply, and divide accurately and quickly.
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

• Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In‑store temperatures range from 36°F in cooler to 90°F and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk‑in cooler.
• Hot surfaces/tools from oven up to 500°F or higher.
• Sharp edges and moving mechanical parts.

SENSING

• Talking and hearing on telephone.
• Near and mid‑range vision for most in‑store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS

Standing: Most tasks are performed from a standing position. Walking for short distances for short durations. Surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36” and 48”.

Sitting: Paperwork is normally completed in an office at a desk or table.

Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds (dimensions up to 3’ × 1.5”). Cases are usually lifted from the floor and stacked onto shelves up to 72” high.

Carrying: Large cans (≈ 3 lb 7 oz) are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing: Trays on a dolly can weigh 24‑30” and require a force of up to 7.5 pounds to push. Trays may also be pulled.

Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, or perform maintenance.

Stooping/Bending: Forward bending is necessary at the pizza assembly station and the front counter, lasting 30‑45 seconds at a time, repeated continuously during the day.

Crouching/Squatting: Performed occasionally to stock shelves and clean low areas.

Reaching: Frequently performed; up, down, and forward. Workers reach above 72” occasionally to turn on/off oven controls, change prices on signs, and lift and lower objects to and from shelves. Workers reach down to scoop cornmeal from a plastic barrel or wash dishes, and forward to obtain topping ingredients, clean work surfaces, or answer phones.

Hand Tasks: Eye‑hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and use the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must grasp cans, the phone, the pizza cutter, pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids: Team members may use pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter, and pizza peel.

Job Location