Customer Service Rep(02706)

Domino's Franchise; Aurora (IL); On-site; USD 17,000 - 24,000; Part time

Job summary

Domino's Franchise in Aurora, IL is seeking a Customer Service Representative / Pizza Maker to greet customers, take and process orders, and prepare food items. You will need to know the menu, handle inquiries, and operate a touch screen POS system.

The role emphasizes a clean, energetic, and reliable presence, with on-the-job training provided. Starting pay is $15 per hour, with opportunities to grow in a fast-paced, team-oriented environment.

Qualifications

• Experience in customer service is preferred.
• Ability to communicate clearly with customers and co-workers.
• Basic math skills for handling cash and change.
• Willingness to learn menu items and food preparation tasks.

Responsibilities

• Deal directly with customers by phone, electronic, or in person.
• Memorized knowledge of the menu and accurate order taking.
• Handle and resolve customer inquiries and complaints.
• Prepare all food products and maintain cleanliness of front area.
• Operate touch screen POS system and process orders.

Skills

Customer service

Communication

Money handling

Food preparation

Teamwork

Tools

Touch screen POS system

Calculator for change

Job description

Job Description

Customer Service Representative / Pizza Maker

The following general description applies to all Customer Service Representatives.

Please read the detailed information listed below.

Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Prepare all food products.
• Clean, sweep and help keep the front of the store clean.

Training - Orientation and training provided on the job.

Communication Skills - Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills - Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

REMEMBER WE ARE LOOKING FOR PEOPLE WHO ARE:

• Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible
• Quick Learner & Self Motivated

Starting pay rate is $15/hr

Additional Information

All your information will be kept confidential according to EEO guidelines.