Customer Service Rep(02706)

Domino's; Aurora (IL); On-site; USD 17,047 - 24,280; Part time

Job summary

A leading pizza franchise is looking for a Customer Service Representative / Pizza Maker in Aurora, Illinois. The ideal candidate will be responsible for direct customer interaction, addressing inquiries and complaints, and preparing food products. Key skills required include verbal communication, basic math for handling monetary transactions, and the ability to use a computer for order processing. This position offers a starting pay rate of $15/hr.

Qualifications

• Ability to communicate verbally with customers and co-workers.
• Must be able to make correct monetary change.
• Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

• Deal directly with customers either by telephone, electronically or face to face.
• Handle and resolve customer inquiries and complaints.
• Prepare all food products.

Skills

Verbal communication skills

Ability to handle customer complaints

Basic math skills

Food preparation skills

Job description

Overview

Customer Service Representative / Pizza Maker. The following general description applies to all Customer Service Representatives. Please read the detailed information listed below.

Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Prepare all food products.
• Clean, sweep and help keep the front of the store clean.

Training

Orientation and training provided on the job.

Communication Skills

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

Character Qualities

• Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible
• Quick Learner & Self Motivated

Starting pay rate is $15/hr

Additional Information

All your information will be kept confidential according to EEO guidelines.