Customer Service Rep(02705) 4510 Oakton St

Domino's; Skokie (IL); On-site; USD 10,000 - 15,000; Part time

Job summary

Domino's in Skokie, Illinois, is looking for a part-time Customer Service Representative. As a vital part of our team, you'll assist customers in store and over the phone, prepare menu items, and ensure smooth operations.

We value team members who take pride in their work and offer growth opportunities in a fun environment. If you're at least 18 years old and ready to contribute to a fast-paced team, we encourage you to apply!

Qualifications

• Must be 18 years of age or older.
• Ability to use a computer keyboard or touch screen.
• Verbal, writing, and telephone communication skills.

Responsibilities

• Assist customers on the phone and in-store.
• Prepare products and stock ingredients.
• Receive and process telephone orders.

Skills

Ability to communicate verbally and in writing

Customer service skills

Ability to handle cash and make change

Job description

Customer Service Rep(02705) 4510 Oakton St

• Part‑time
• Job Category Org: Store Customer Service Rep

We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first!

Customer Service Rep Job Description

About the Job

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

Advancement

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Diversity

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

Qualifications

• Must be 18 years of age or older
• Must be willing and able to work all stations in‑store, such as making menu items, assisting customers on the phone and in‑store, and expediting orders from the cut table

Required Functions, Skills, and Duties for All Positions

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone communication skills to take and process orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Operate all store equipment.
• Stock ingredients from delivery area to storage, work area, walk‑in cooler.
• Prepare products.
• Receive and process telephone orders.
• Clean equipment and facility approximately daily.

Work Conditions

• Varying and sometimes adverse weather conditions.
• In‑store temperatures ranging from 33°F in cooler to 90°F and above in some work areas.
• Sudden changes in temperature in the work area and while outside.
• Fumes from artificial and natural scents or odors from food, gases, air fresheners, etc.
• Exposure to cornmeal dust.
• Confined spaces, such as a walk‑in cooler.
• Hot surfaces, tools, and products from the oven up to 500°F or higher.
• Sharp edges and moving mechanical parts.

Required Mental and Physical Abilities

• Sensing: ability to speak, hear, and understand verbal communication on telephone and in person; near and mid‑range vision used for most in‑store tasks; depth perception required; ability to differentiate between hot and cold surfaces.
• Far vision and night vision required for delivery personnel.
• Temperaments: ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions throughout shifts.