Customer Service Rep(02341) - 1040 Villa Rd

Domino's; Springfield (OH); On-site; USD 12,000 - 17,000; Full time

Job summary

Domino's is hiring a Customer Service Representative to handle orders, assist customers, and support daily store operations. You will engage with customers in person and over the phone, process payments, and help keep the store running smoothly during peak hours.

Ideal candidates are personable, reliable, and eager to learn, with the ability to work in a fast-paced environment and flexible scheduling options across part-time or full-time roles.

Qualifications

• You must be 16 years of age or older.
• Operate all equipment and take telephone/in-person orders.
• Training and orientation provided on the job.
• Strong communication and people skills.

Responsibilities

• Process orders over the phone or in person on the touch screen system.
• Handle payments and give correct change.
• Stock ingredients and maintain a clean, organized workspace.
• Coordinate with team to ensure speedy service during busy periods.

Skills

Communication skills

Customer service

Team leadership

Job description

Customer Service Representative:

The following general description applies to all Customer Service Representatives. Please read the information listed below.

Job Description

Customer Service Representative:

The following general description applies to all Customer Service Representatives. Please read the information listed below.

ABOUT THE JOB:

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

JOB REQUIREMENTS:

You must be 16 years of age or older.

General Job Duties for All Store Team Members: Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily.

Training: Orientation and training provided on the job.

Communication Skills:

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Applicants must have a clear and upbeat speaking voice when communicating with customers on the phone.

Essential Functions/Skills:

Applicant must have the ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Possess verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

REMEMBER WE ARE LOOKING FOR PEOPLE WHO RE:

• Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible
• Quick Learner &Self Motivated

Additional Information

• Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people. You will need to use your stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
• A clean driving record and the ability to pass a Motor Vehicle Record check. Safety is a priority for us and we want to make sure anyone we put on the road is safe to be there. You will also need access to reliable vehicle that is insured and have a valid driver's license.
• A great role model - you're the person everyone will look to. From being on time for your shift, to having a great attitude to customers and co-workers and even how you dress - you have to have high standards for yourself and the rest of the team.
• Our stores are open 7 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you schedule is pretty flexible, you have to be willing to work when the team needs you the most.
• You have to be at least 18 years old.

You’ll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You’ve had our pizza delivered to you, now it’s time to help up be the pizza delivery company in the world. Go on, boss, show us what you’ve got.