Customer Service Rep02342 1554 E Main St

Domino's Franchise; Springfield (OH); On-site; USD 13,776 - 20,664; Part time

Job summary

A leading pizza delivery company in Springfield is seeking a Customer Service Representative to assist with phone orders and customer interactions. The ideal candidate will be 16 or older, possess communication skills, and show a positive attitude. This role offers flexible work hours in a fun, dynamic team environment.

Qualifications

• Ability to communicate verbally with customers and co‑workers.
• Must be 16 years of age or older.
• Willingness to work flexible hours including weekends.

Responsibilities

• Operate equipment and stock ingredients.
• Take and process telephone orders.
• Clean equipment and facility approximately daily.

Skills

Communication skills

Dependability

Outgoing personality

Quick learning

Customer service orientation

Education

High school diploma or equivalent

Job description

Customer Service Representative

The following general description applies to all Customer Service Representatives. Please read the information listed below.

ABOUT THE JOB

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main‑gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

JOB REQUIREMENTS

You must be 16 years of age or older.

GENERAL JOB DUTIES FOR ALL STORE TEAM MEMBERS

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Training: Orientation and training provided on the job.

COMMUNICATION SKILLS

Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person on our touch‑screen computer system. Applicants must have a clear and upbeat speaking voice when communicating with customers on the phone.

ESSENTIAL FUNCTIONS/SKILLS

Applicant must have the ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Possess verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch‑screen.

REMEMBER WE ARE LOOKING FOR PEOPLE WHO RE:

• Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible
• Quick Learner & Self‑Motivated

QUALIFICATIONS

• Answer the phone and interact with customers and co‑workers.
• Manage a staff of 3 to 30 people during your shift, ensuring operations are efficient and customer‑friendly.
• Valid driver’s license with a clean driving record and ability to pass a Motor Vehicle Record check; access to a reliable insured vehicle.
• Model the company’s standards: punctuality, positive attitude, high standards for dress and conduct.
• Willingness to work flexible hours, including weekends and holidays; minimum age 18.

You will be working for a company that is fun and flexible. Not to mention, it’s work experience you will rely on for a long time to come. You’ve had our pizza delivered to you; now it’s time to help us be the pizza delivery company in the world. Go on, boss, show us what you’ve got. Apply now!