Customer Service Rep02929 304 E Hwy 50

Domino's Franchise; O'Fallon (IL); On-site; USD 24,000 - 32,000; Full time

Job summary

Domino's Pizza Ofallon in United States is seeking a Customer Service Representative to deliver friendly, efficient service and memorable experiences for customers.

You will take orders, handle payments, prepare pizzas per standards, keep the workspace clean, and support teammates during busy periods. This role requires a positive attitude, reliability, and basic computer and math skills.

Qualifications

• Excellent communication with a friendly attitude.
• Strong math and cash handling abilities.
• Ability to multitask in a fast-paced environment.
• Willingness to learn company procedures and policies.
• Team player mentality and reliability.

Responsibilities

• Answer phone calls and take customer orders accurately.
• Prepare pizzas according to standards and recipes.
• Process cash and credit transactions.
• Provide outstanding customer service and ensure satisfaction.
• Maintain a clean and organized work environment.
• Collaborate with team during busy periods.
• Assist with cleaning tasks as needed.
• Lift up to 25 lbs. and follow food safety rules.

Skills

Communication

Cash handling

Team player

Multitasking

Customer focus

Computer skills

Willingness to learn

Education

High school diploma or equivalent

Tools

POS system

Job description

Join our team at Domino's Pizza in Ofallon, United States, as a Customer Service Representative! We're looking for friendly, efficient, and customer-focused individuals to deliver exceptional service and create memorable experiences for our valued customers.

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and recipes
• Process cash and credit card transactions
• Provide outstanding customer service, ensuring customer satisfaction
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks as needed
• Handle and lift items weighing up to 25 lbs.
• Adhere to all food safety and hygiene regulations

Qualifications

• Excellent communication skills with a friendly and positive attitude
• Strong ability to follow directions and adhere to company procedures
• Flexibility to work weekends, holidays, and various shifts as needed
• Basic math skills for accurate cash handling and order processing
• Ability to multitask and work efficiently in a fast-paced environment
• Team player mentality with a willingness to assist colleagues as needed
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Customer-focused mindset with a commitment to providing great service
• Ability to remain calm and professional under pressure
• Basic computer skills for operating ordering systems
• Food handling experience or willingness to learn (preferred)
• High school diploma or equivalent (preferred)

Note: Applicants must be able to pass a pre-employment drug test and criminal background check.

Additional Information

All your information will be kept confidential according to EEO guidelines.