Customer Service Rep(01529) - 2554 GLADIATOR DRIVE

Domino's; Fenton (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

A popular pizza franchise in Fenton, United States, is seeking a Customer Service Representative to ensure customer satisfaction and maintain service excellence. Key responsibilities include answering phone calls, processing orders, and providing exceptional service. Ideal candidates should have strong communication skills, the ability to multitask, and be flexible with shifts. A high school diploma is preferred, and prior customer service experience is a bonus. Join the team to contribute to a positive customer experience and help maintain the restaurant's reputation.

Qualifications

• Ability to follow directions and adhere to company policies.
• Flexibility to work weekends, holidays, and varying shifts.
• Basic computer proficiency for order processing.

Responsibilities

• Answer incoming phone calls and take customer orders accurately.
• Provide exceptional customer service and resolve issues.
• Collaborate with team members during busy periods.

Skills

Strong communication skills

Problem-solving skills

Ability to multitask

Attention to detail

Education

High school diploma or equivalent

Job description

Customer Service Rep(01529) - 2554 GLADIATOR DRIVE

Domino's Pizza in Fenton, United States, is seeking a friendly and efficient Customer Service Representative to join our team. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.

• Full-time
• Job Category Org: Store Customer Service Rep

Responsibilities

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards
• Process cash and credit card transactions
• Provide exceptional customer service, addressing inquiries and resolving issues
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks as needed
• Handle and lift items weighing up to 25 lbs.

Qualifications

• Strong communication skills with a friendly and professional demeanor
• Ability to follow directions and adhere to company policies
• Flexibility to work weekends, holidays, and various shifts as required
• Basic computer proficiency for order processing and cash handling
• Excellent multitasking ability in a fast-paced environment
• Attention to detail to ensure order accuracy
• Problem-solving skills to address customer concerns effectively
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent preferred
• Customer service experience is a plus, but not required
• Must be able to pass a criminal background check

All your information will be kept confidential according to EEO guidelines.