Customer Service Rep (01421) - 2520 Bardstown Road

Domino's; Louisville (KY); On-site; USD 28,000 - 32,000; Full time

Job summary

A well-known pizza chain in Louisville is seeking a Customer Service Representative to join their team. Candidates should possess excellent phone communication skills and strong customer service orientation. Responsibilities include answering calls, processing orders, and maintaining a clean workspace. Flexibility for various shifts, including weekends and holidays, is essential. This role is perfect for individuals who enjoy working in a fast-paced environment and can handle customer inquiries effectively.

Qualifications

• Excellent phone communication skills with a friendly demeanor.
• Strong customer service orientation and fast pace adaptability.
• Basic computer skills for order processing.

Responsibilities

• Answer incoming phone calls and take customer orders efficiently.
• Process cash and card transactions for purchases.
• Maintain a clean and organized work environment.

Skills

Excellent phone communication skills

Strong customer service orientation

Basic computer skills

Ability to multitask

Physical capability to lift up to 25 lbs

Flexibility to work weekends and holidays

Attention to detail

Basic math skills

Team player attitude

Job description

Customer Service Rep (01421) - 2520 Bardstown Road

Join our team as a Customer Service Representative at our Domino’s Pizza location in Louisville, United States. We are looking for enthusiastic individuals to provide exceptional customer service and support our busy store operations at 2520 Bardstown Road.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Process cash and card transactions for customer purchases.
• Prepare and make pizzas according to company standards and recipes.
• Maintain a clean and organized work environment.
• Provide outstanding customer service, addressing inquiries and resolving issues promptly.
• Collaborate with team members to ensure smooth store operations.
• Assist with additional tasks as needed to support the store’s daily functions.

Qualifications

• Excellent phone communication skills with a friendly and professional demeanor.
• Strong customer service orientation and ability to work in a fast‑paced environment.
• Basic computer skills for order processing and cash register operations.
• Ability to multitask and prioritize duties effectively.
• Physical capability to lift up to 25 lbs and stand for extended periods.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Ability to follow directions and adhere to company policies and procedures.
• Strong attention to detail and commitment to food safety standards.
• Positive attitude and easy‑going personality.
• Basic math skills for handling cash transactions.
• Ability to work well under pressure and manage stress effectively.
• Team player with a willingness to assist colleagues as needed.

Additional Information

All your information will be kept confidential according to EEO guidelines.