Customer Service Rep

SBM Management Services, LP; Washington Terrace (UT); Presencial; USD 18.752 - 26.708; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefit packages

Descripción de la vacante

SBM Management Services, LP is seeking a Customer Service Representative responsible for cleanliness and sanitation in assigned areas. This role involves various duties such as operating cleaning equipment, reporting incidents, and ensuring customer satisfaction.

Candidates should have 3-6 months of training or experience, preferably be bilingual, and possess strong communication skills. Compensation offers $16.50 per hour with a Monday to Friday 4:00 am - 12:30 pm shift.

SBM promotes equal opportunity employment across diverse backgrounds.

Formación

• No specific education requirement.
• Valid driver's license may be required.
• Completion of safety and task training certification.

Responsabilidades

• Perform all duties listed on the daily schedule.
• Operate motorized cleaning equipment.
• Maintain daily upkeep of assigned area.
• Report incidents and hazardous conditions.

Conocimientos

Bilingual

Communication skills

Knowledge of cleaning methods

Knowledge of cleaning compounds

Educación

3-6 months training or experience

Descripción del empleo

Title

Customer Service Rep

Job Overview

The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Perform all duties listed on the daily schedule
• Operate motorized cleaning equipment
• Maintain daily upkeep of assigned area
• Report incidents and hazardous conditions to supervisor
• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Maintain clean work area
• Follow all protocols, company procedures, policies, and rules
• Take direction and respond to supervision
• Talk with lead, supervisor, co‑workers, managers, and customers in a professional manner
• Fill in during staff shortage
• Support shift lead in completing punch‑list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• Understand reporting systems, and of the environment

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience: No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.

Certificates, Licenses, Registrations: May be required to have a valid driver’s license. Completed all safety and task training certification. May be required to be forklift certified.

Knowledge, Skills, and Abilities:

• Bilingual a plus
• Ability to read and interpret instructions, procedures, manuals, and other documents
• Strong verbal and written communication skills.
• Knowledge of cleaning methods and equipment and willing to share with team.
• Knowledge of the upkeep and care of the cleaning equipment.
• Knowledge of cleaning compounds and chemicals, and their safe, efficient use.

Supervisory Responsibilities: This position has no supervisory responsibilities.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Compensation and Shift

Monday - Friday 4:00 am - 12:30 pm

$16.50 per hour

Benefits

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit www.sbmmanagement.com/careers

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.