CUSTOMER SERVICE REP

Southside Temporaries; St. Louis (MO); On-site; USD 25,000 - 36,000; Full time

Job summary

Southside Temporaries is seeking a Manufacturing Customer Service Representative to support order processing, invoicing, and shipment notifications. The role is based in St. Louis City and requires daily onsite presence in an office setting.

The ideal candidate has strong communication skills, attention to detail, and proficiency with MS Office. Responsibilities include coordinating with manufacturing, estimates, and customers, and performing general administrative duties.

Qualifications

• Draft reports and correspondence.
• Present information clearly to customers and subcontractors.
• Proficient with word processing and spreadsheet software.
• Strong attention to detail and time management.

Responsibilities

• Reviews customer orders for feasibility and accuracy.
• Processes customer orders and issues work orders to manufacturing.
• Responds to customer inquiries about order status.
• Prepares invoices for outgoing shipments.
• Notifies customers of shipments as required by contract.
• Handles communication between Customers, Cost Estimating and Manufacturing.
• Backs up Receptionist as needed.
• Backs up Shipping as needed, preparing Packing Slips and BOLs.
• Assists with other office administrative duties as needed.

Skills

Attention to detail

Time management

Customer communication

Tools

Microsoft Office Suite

Job description

7am-4pm - Monday through Friday $22/Hour - Weekly pay Location: St. Louis City ***********Background and drug screening required

Manufacturing Customer Service Representative Essential Functions

• Reviews customer orders for feasibility and accuracy. Processes customer orders and issues work orders to manufacturing.
• Controls materials and parts inventory to assure items are on hand as needed by manufacturing.
• Responds to customer requests for information regarding order status.
• Prepares Invoices for outgoing shipments.
• Notifies customers of shipments if required by contract.
• Handles majority of communication between Customers, Cost Estimating and Manufacturing.
• Backs up Receptionist as needed.
• Backs up Shipping as needed, preparing Packing Slips and BOL’s.
• Assists with other office administrative duties as needed, to include but not limited to mail, scanning and filing.
• Performs other duties that may be assigned.

Manufacturing Customer Service Representative Required Experience

• Ability to draft reports and correspondence.
• Ability to effectively present information and respond to questions from customers and subcontractors.
• Ability to use computer software such as word processing and spreadsheets.
• Attention to detail and time management skills are essential.

Manufacturing Customer Service Representative Physical Demands and Work Environment

• This position requires you to be onsite daily.
• This position is primarily in an office environment.
• Prolonged periods of sitting at a desk working on a computer.
• Advanced skills in Microsoft Office Suite. +
• Ability to establish trust, credibility, and rapport at all levels of the organization; seen as humble, direct,and authentic while possessing professional presence.