Customer Service Rep.

Pathways Inc. - Kentucky; Mount Sterling (KY); On-site; USD 40,288,000 - 45,414,000; Full time

Job summary

Pathways Inc. - Kentucky seeks a full-time Office Assistant to support daily administrative tasks in our Mount Sterling area office. You will work with Pathways Electronic Health Record (EHR) software, post daily schedules, and verify notes for billing accuracy.

The role involves setting up client guarantors, running the client charge input log, and making corrections as identified in reports. A High School Diploma or GED is required, with solid computer and office equipment skills.

Qualifications

• High School Diploma or GED required.
• Proficiency in general office procedures.
• Computer experience required.
• Knowledge of office equipment operation.

Responsibilities

• Demonstrate knowledge and proficiency in Pathways Electronic Health Record (EHR) software.
• Post daily schedules and verify/audit notes for billing accuracy.
• Set up client guarantors and run the client charge input log daily.
• Make corrections as identified in reports.
• Perform additional tasks as outlined in the current job description.

Skills

Typing

Filing

Computer skills

Office equipment

General office procedures

Education

High School Diploma or GED

Job description

Pathways complies with all applicable federal, state, and local laws and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ancestry, age, disability, pregnancy status, victim status, marital status, member of the armed services or covered veteran status, or any other status that is protected by applicable federal, state, and/or local laws. This policy includes, but is not limited to: recruitment, employment, promotion, demotion, transfer, termination, compensation, benefits, layoffs, training, and social and recreational programs.

Salary Range: $14.06 - $15.82

Education Requirements

• High School Diploma or GED required

Duties & Responsibilities

• Demonstrate knowledge and proficiency in Pathways Electronic Health Record (EHR) software
• Post daily schedules and verify/audit notes for billing accuracy
• Set up client guarantors and run the client charge input log daily
• Make corrections as identified in reports
• Perform additional tasks as outlined in the current job description

Experience Requirements

• Proficiency in general office procedures (typing, filing, etc.)
• Computer experience required
• Knowledge of office equipment operation

This is a full time position