Customer Service Rep

Handyman Connection; McKinney (TX); On-site; Full time

Job summary

Join a leading home improvement service as a Customer Service Team member. You'll assist homeowners with scheduling and support while enjoying competitive pay and a friendly office environment. With no nights or weekends, this role offers flexibility and excellent training.

Benefits

Competitive Pay

Performance Bonuses

Flexible Hours

Professional Office Environment

Excellent Training and Support

Branded Apparel

Qualifications

• Experience in customer service or telemarketing preferred.
• Knowledge of home repair and remodeling is a plus.

Responsibilities

• Assist homeowners in scheduling appointments and dispatching tradespeople.
• Manage small business details independently, including scheduling and customer support.

Skills

Communication

Customer Service

Outgoing Personality

Computer Proficiency

Tools

Outlook

Excel

Word

CRM

PowerPoint

Job description

Join Our Customer Service Team at Handyman Connection

If you enjoy working with people and are an excellent communicator with good computer skills, then this may be the job for you.

Handyman Connection helps homeowners with repairs, maintenance, and renovations. We connect them with our team of skilled tradespeople to provide trusted home improvement services.

As a member of our Customer Service Team, you will assist homeowners in scheduling appointments, dispatching tradespeople, and ensuring their needs are met. There are also opportunities to assist with accounting, office management, sales, marketing, and project management, depending on your interests and skills.

What You Will Receive

• Earn competitive pay: $16-$20 per hour, depending on experience
• Performance bonuses
• Work during normal business hours with some flexibility – no nights or weekends
• Professional office environment with a friendly atmosphere
• Excellent training and support
• Branded apparel

Responsibilities & Skills

• Strong telephone and written communication skills
• Dedication to providing excellent customer service
• Outgoing personality; enjoys working with people
• Ability to manage small business details independently, including scheduling, customer support, job tracking, billing, and phone calls
• Proficiency with computer tools such as Outlook, Excel, Word, CRM, and PowerPoint
• Knowledge of home repair and remodeling is a plus
• Experience in customer service or telemarketing preferred

Check us out at: HandymanConnection.com/McKinney