Customer Service Rep

Force Home Services; Denton (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Unlimited monthly individual bonus

Unlimited monthly team bonus

Medical

Dental

Vision

401(k)

Life insurance

Vacation accrual from day 1

Performance bonuses

Job summary

Force Home Services Heating, Air Conditioning, & Plumbing in Denton, TX is seeking a full-time Customer Service Rep to join our HVAC team. You will answer calls, schedule service, and professionally assist customers while promoting our home services.

You will be part of a family-friendly team with a base salary starting at $15/hour and the opportunity to earn over $60,000/year with bonuses and commissions.

Qualifications

• High school diploma or GED required.
• Excellent interpersonal and communication skills.
• Organized and detail-oriented with good time management.

Responsibilities

• Interact with customers in a friendly and professional manner.
• Answer inquiries, schedule service calls and coordinate appointments.
• Assist customers with home service options and upsell where appropriate.
• Handle issues with patience and provide clear resolutions.

Skills

Interpersonal skills

Communication skills

Organized

Detail-oriented

Time management

Patience

Education

High school diploma or GED

Job description

Force Home Services Heating, Air Conditioning, & Plumbing in Denton, TX is calling all customer service representatives to join our amazing HVAC team as a full-time Customer Service Rep!

WHY YOU SHOULD JOIN OUR TEAM

We are a family-first HVAC company with a great team of people that are passionate about what they do. We pay our Customer Service Reps a base salary starting at $15/hour and can earn over $60,000/year with bonuses and commissions.

Our HVAC team also enjoys the following benefits:

• unlimited monthly individual bonus
• unlimited monthly team bonus
• medical
• dental
• vision
• a 401(k) plan
• life insurance
• vacation accrual from the 1st day
• performance bonuses

If we have your attention, please continue reading!

ABOUT FORCE HOME SERVICES HEATING, AIR CONDITIONING & PLUMBING

Force Home Services, formerly known as Air Force Mechanical, has come a long way since its inception in 1998. Over the years, we have grown and expanded, and our name has evolved to reflect that change. We provide heating, air conditioning, and plumbing (HVAC) services locally from Dallas to Plano and Southlake to Denton. We are not here to merely be building code compliant and to meet industry standards. We are welcomed into our customers' homes with the expectation that we are experts in the fields of plumbing, heating, and cooling homes. It's our job to deliver that expectation.

We are proud of our well-equipped and trained employees. Our goal is to have our employees look forward to getting up every day and coming in to work. We offer a safe, clean, and enjoyable work environment. We offer continuous training in order to improve our abilities in all areas. In addition to TOP compensation and benefits packages for all employees, we provide a career path for all employees (5 years and beyond).

ARE YOU A GOOD FIT?

Ask yourself: Do you have excellent interpersonal and communication skills? Are you organized and detail-oriented? Can you work well with others? Do you prioritize your tasks and time effectively? Are you willing to go the extra mile to help our customers? Can you demonstrate professionalism and patience when dealing with stressful situations?

YOUR LIFE AS A CUSTOMER SERVICE REP

As a Customer Service Rep, your positive and friendly disposition shines through all your interactions. It is one of the reasons that our customers enjoy doing business with us! As we continue to grow, you accommodate our needs to take care of our clients and sell our home services. When you interact with clients, you always communicate clearly and kindly. As issues or concerns arise, you handle them with patience and quickly find resolutions. You enjoy helping others and using your skills to fuel your success!

WHAT WE NEED FROM YOU

• High school diploma or GED

If you can meet these requirements and perform this customer service representative job as described above, we would be happy to have you as part of our HVAC team!

Location: 76205