Customer Service Rep

Worksourceheartofgeorgia; Baxley (GA); On-site; USD 13,776 - 20,664; Full time

Job summary

Worksourceheartofgeorgia is hiring for a position in Baxley, Georgia. Responsibilities include stocking ingredients from the delivery area to storage, receiving and processing telephone orders, and cleaning the equipment and facility on a daily basis. The ideal candidate must be at least 16 years old and possess communication skills to interact with customers and co-workers. Exposure to varying weather conditions and in-store temperatures is a part of the job.

Qualifications

• Must be 16 years of age or older.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers.

Responsibilities

• Stock ingredients from delivery area to storage and work area.
• Receive and process telephone orders.
• Clean equipment and facility approximately daily.

Job description

JOB REQUIREMENTS Must be 16years of age or older

General job duties for all store team members

Stock ingredients from delivery area to storage, work area, walk-in cooler.

Receive and process telephone orders.

Clean equipment and facility approximately daily.

Make and label boxes

Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process orders.

Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS Exposure to:

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

Sudden changes in temperature in work area and while outside.

Fumes from food odors.

Exposure to cornmeal dust.

Cramped quarters including walk-in cooler.

Hot surfaces/tools from oven up to 500 degrees or higher.

Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.

Near and mid-range vision for most in-store tasks.

Depth perception.

Ability to differentiate between hot and cold surfaces.