Customer Service Rep

Floyd's 99 Barbershop; Austin (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Weekly pay

Strong earning potential

Medical, dental, and vision insurance

PTO

Education opportunities

Employee discounts

Job summary

Floyd's 99 Barbershop on Brodie Ln in Austin is hiring a full- or part-time Customer Service Rep. You will greet customers, book appointments, check in walk-ins, handle payments, and help keep the shop organized and schedule smooth.

We offer weekly pay, strong earning potential, medical/dental/vision insurance, PTO, education opportunities, and employee discounts. Join a friendly team at our South Austin location and grow with us.

Qualifications

• Friendly, professional and great with people.
• Exceptionally organized and detail-oriented; strong communication skills.
• Able to multitask and work in a fast-paced environment.
• Good phone etiquette and teamwork mindset.

Responsibilities

• Greet customers with a welcoming smile and set a positive mood.
• Book appointments, check in walk-ins and process payments.
• Keep the schedule running smoothly and restock products.
• Maintain organization and manage wait times for customers.
• Contribute to a friendly, relaxed shop atmosphere.

Skills

People skills

Organization

Communication

Multitasking

Phone etiquette

Team player

Job description

Floyd's 99 Barbershop on Brodie Ln in Austin is hiring a full- or part-time Customer Service Rep.

WHY SHOULD YOU CONSIDER JOINING US?

If you enjoy helping people, keeping things organized, and working with a friendly team, this could be the perfect job for you.

THE GREAT PAY

This full- or part-time Customer Service Rep position pays $15 per hour.

OUR SOLID BENEFITS

• Weekly pay
• Strong earning potential
• Medical, dental, and vision insurance
• PTO
• Education opportunities
• Employee discounts

WHO ARE WE?

At Floyd's 99 Barbershop, we bring together top-notch grooming and a fun, friendly vibe to create a true sense of community. Our South Austin location, just off Brodie Lane near great shops and restaurants, is home to talented stylists and barbers who love what they do. We're adding to our team and welcome both experienced professionals and those new to the industry. Here, you'll be treated well, supported as you grow, and part of a team that values everyone.

WHAT DOES YOUR DAY ENTAIL?

This is a full- or part-time Customer Service Rep position. You'll work steady shifts each week at our Brodie Ln shop.

You will greet everyone with a smile and help set a welcoming mood for the day. You'll spend time booking appointments, checking in walk-ins, handling payments, and making sure the schedule runs smoothly. Throughout your shift, you'll help answer questions, restock products, keep things organized, and manage wait times. You'll be busy, but you'll also help make the shop friendly and relaxed for everyone.

DO YOU HAVE WHAT IT TAKES?

• Friendly, professional, and great with people
• Exceptionally organized and detail-orientedOutstanding verbal and written communication skills
• Ability to multitask and work confidently in a fast-paced environment
• Phone etiquette
• Team player with a can-do attitude