Customer Service (remote work )

Freddie Mac; Hawthorne (CA); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company in customer service is seeking candidates for a flexible, remote role that allows for career advancement and growth. As a Customer Service Representative, you will assist clients with inquiries, ensuring high levels of satisfaction while working collaboratively in a supportive environment. This position offers a competitive salary and the opportunity to enhance your communication and problem-solving skills.

Benefits

Competitive salary

Flexible hours

Opportunity for career advancement

Supportive work environment

Qualifications

• Minimum educational requirement: High School Diploma or GED.
• Exceptional phone and listening skills.
• Previous experience in a customer service role preferred.

Responsibilities

• Answer client inquiries and provide product information.
• Assist clients with troubleshooting and resolving issues.
• Maintain accurate records of client interactions.

Skills

Exceptional phone and listening skills

Strong written and verbal communication skills

Strong problem-solving skills

Bilingual abilities

Education

High School Diploma or GED

Tools

Customer service software

Job description

Employer Industry: Customer Service

Why consider this job opportunity:
- Competitive salary with flexible hours
- Opportunity for career advancement and growth within the organization
- Remote position available, allowing you to work from home
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience

What to Expect (Job Responsibilities):
- Answer client inquiries and provide product information
- Assist clients with troubleshooting and resolving issues
- Maintain accurate records of client interactions and transactions
- Collaborate with team members to enhance service delivery
- Ensure high levels of customer satisfaction through excellent service

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional phone and listening skills
- Strong written and verbal communication skills
- Previous experience in a customer service role preferred

How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced customer service environment
- Familiarity with customer service software and tools
- Bilingual abilities are a plus
- Strong problem-solving skills
- Ability to work well in a team setting

#CustomerService #RemoteWork #CareerOpportunity #FlexibleHours #ClientSatisfaction

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