Customer Service - Remote agent

Remote Jobs; Erie (Erie County); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading remote staffing firm is seeking a Customer Service Representative to provide exceptional service related to government contracts in security and health. This role requires at least 1 year of experience in customer service and strong communication skills. The company offers a competitive salary, a collaborative work environment, and opportunities for career growth.

Benefits

Competitive salary with opportunities for bonuses

Career advancement opportunities

Supportive work environment

Qualifications

• Minimum of 1 year of experience in customer service or related field.
• Must be available and punctual for scheduled work shifts.

Responsibilities

• Provide exceptional inbound customer service to clients and stakeholders.
• Assist with inquiries related to government contracts in security and health.
• Resolve customer issues efficiently and effectively.

Skills

Strong communication and interpersonal skills

Ability to work in a fast-paced environment

Proficiency in using customer service software and tools

Job description

Overview

Why consider this job opportunity:

• Competitive salary with opportunities for bonuses
• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Chance to make a positive impact on government contracts related to security and health
• Engaging and fun workplace culture

Responsibilities

• Provide exceptional inbound customer service to clients and stakeholders
• Assist with inquiries related to government contracts in security and health
• Resolve customer issues efficiently and effectively
• Collaborate with team members to enhance service delivery
• Maintain accurate records of customer interactions and transactions

Qualifications

• Must be available and punctual for scheduled work shifts
• Minimum of 1 year of experience in customer service or related field
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Proficiency in using customer service software and tools

Preferred Qualifications

• Previous experience working with government contracts
• Bilingual skills are a plus
• Familiarity with security and health-related services
• Strong problem-solving abilities
• Passion for helping others and making a difference

Hashtags:

• #CustomerService
• #GovernmentContracts
• #CareerOpportunity
• #SupportiveWorkEnvironment
• #JobGrowth

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