Customer Service/Recruiting Coordinator (Partial Work From Home)

23rd; Charlotte (NC); Remote; USD 50,000 - 65,000; Full time

Job summary

A leading company in facilities management is looking for a Customer Service/Recruiting Coordinator to manage vendor recruitment and negotiate contracts. This position offers a great work-life balance, competitive compensation, and benefits including PTO and a 401K match. Ideal candidates should possess strong communication skills and have a positive, proactive attitude.

Benefits

PTO

Medical benefits

Dental benefits

Vision benefits

401K match

Qualifications

• 2+ years of customer service or recruiting experience.
• High-energy, positive attitude.
• Ability to manage multiple projects.

Responsibilities

• Source and recruit vendors across trades.
• Conduct phone screenings and manage recruitment flow.
• Negotiate subcontractor agreements.

Skills

Communication

Organizational skills

Negotiation

Customer service

Tools

Excel

PowerPoint

Word

Job description

Customer Service/Recruiting Coordinator (Partial Work From Home)

Customer Service/Recruiting Coordinator (Partial Work From Home)

2 weeks ago Be among the first 25 applicants

Job Description

We are seeking a highly motivated Procurement Coordinator to join our growing team. This position will report directly to the Procurement Team Lead and handle a wide range of responsibilities. The ideal candidate will assist with recruiting for our Project Management team and be comfortable speaking with technicians and tradespeople, negotiating with vendors, and have a professional demeanor while communicating effectively.

Job Description

We are seeking a highly motivated Procurement Coordinator to join our growing team. This position will report directly to the Procurement Team Lead and handle a wide range of responsibilities. The ideal candidate will assist with recruiting for our Project Management team and be comfortable speaking with technicians and tradespeople, negotiating with vendors, and have a professional demeanor while communicating effectively.

This position will interact with other departments, vendors, suppliers, and insurance brokers on a daily basis; therefore, we offer a great work/life balance and a competitive compensation package including PTO, Medical, Dental, Vision and 401K match.

Position Responsibilities:

• Proactively source, recruit, and vet vendors across industries – particularly in HVAC, electrical contracting, plumbing, masonry, and other similar trades.
• Conduct phone calls throughout the entire day; recruiting/cold calls, phone screening, and vendor interviewing.
• Manage the flow of potential technicians through the recruitment process.
• Maintain relationships and favorable contacts with current and potential vendors.
• Handle incoming vendor calls, inquiries, and emails.
• Manage the on-boarding process by obtaining the appropriate insurance, contracts and other related paperwork to ensure the vendor meets the required compliance standards.
• Negotiate subcontractor agreements and pricing.
• Take ownership and manage subcontractor relationship.
• Ensure subcontractor compliance to agreement terms and conditions, company policies, and standards on a continuous basis.
• Facilitate regular communication with subcontractors to ensure that key performance indicators are achieved and maintained.
• Resolve subcontractor account disputes.
  
  

Qualifications:

• Ideal candidate will have 2+ years of highly interactive customer-service or recruiting experience
• Strong communication, organizational and interpersonal skills
• Excellent PC skills (Excel, Word, PowerPoint, internet)
• High- Energy, positive attitude, ability to think outside the box
• Ability to handle multiple projects and support multiple recruiting request
• Strong negotiation skills are a must
• Extreme attention to detail and time management
  
  

Company Description

Inc. 5000 list the fastest growing privately-held companies in the US. 23rd Group has been recognized on the Inc 5000 list for the 3rd consecutive year.

23rd Group is an innovative company offering a full range of construction and facility management services to enable multi-site companies manage diverse real estate portfolios. We uniquely tailor our services to meet the evolving challenges associated with building, expanding and maintaining national facilities.

Our teams in vendor management, sourcing, dispatch management, maintenance repairs & service, and construction management leverage their relationships with more than 3,000 service providers and contractors to serve over 12,000 customer locations in retail, restaurants, medical, banking, petroleum, and other commercial sectors.

Inc. 5000 list the fastest growing privately-held companies in the US. 23rd Group has been recognized on the Inc 5000 list for the 3rd consecutive year. 23rd Group is an innovative company offering a full range of construction and facility management services to enable multi-site companies manage diverse real estate portfolios. We uniquely tailor our services to meet the evolving challenges associated with building, expanding and maintaining national facilities. Our teams in vendor management, sourcing, dispatch management, maintenance repairs & service, and construction management leverage their relationships with more than 3,000 service providers and contractors to serve over 12,000 customer locations in retail, restaurants, medical, banking, petroleum, and other commercial sectors.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Facilities Services

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