Customer Service Pro: Rentals, Tech Help & Equipment Prep

U-Haul; Rancho Cordova (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking friendly, motivated individuals to join as a Customer Service Representative in Rancho Cordova, CA. You will be part of a supportive team, assisting customers with rentals, equipment inspection, and education on products and services.

This on-site role offers on-the-job training, benefits eligibility, and opportunities for advancement. Join a company known for its fast hiring and structured employee development.

Qualifications

• Valid driver's license with a good driving record.
• High school diploma or equivalent is required.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot and check fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returns.
• Install hitches and trailer wiring.
• Propane fill (certification offered on employment).
• Drive a forklift (certification offered on employment).
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation training

Job description

U-Haul is seeking friendly, motivated individuals to join as a Customer Service Representative in Rancho Cordova, CA. You will be part of a supportive team, assisting customers with rentals, equipment inspection, and education on products and services.

This on-site role offers on-the-job training, benefits eligibility, and opportunities for advancement. Join a company known for its fast hiring and structured employee development.