Customer Service Pro — Rentals & Equipment Help

U-Haul International, Inc.; Paterson (NJ); On-site; USD 21,931 - 24,796; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & prescription plans

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

A leading moving and storage company in Paterson, NJ is seeking a Customer Service Representative to assist customers with U-Haul products. Responsibilities include managing rentals, answering customer inquiries, and preparing invoices. The ideal candidate will have a valid driver's license, a high school diploma, and the ability to lift at least 50 lbs. U-Haul offers various benefits such as health insurance and a 401(k) plan.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• Must be able to lift equipment weighing a minimum of 50 lbs.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Drive a forklift for equipment transport.
• Prepare rental invoices and accept returns.

Skills

Customer service skills

Ability to operate a smartphone-based system

Ability to drive a forklift

Education

High school diploma or equivalent

Tools

Smartphone-based U-Scan technology

Forklift

Job description

A leading moving and storage company in Paterson, NJ is seeking a Customer Service Representative to assist customers with U-Haul products. Responsibilities include managing rentals, answering customer inquiries, and preparing invoices. The ideal candidate will have a valid driver's license, a high school diploma, and the ability to lift at least 50 lbs. U-Haul offers various benefits such as health insurance and a 401(k) plan.