Customer Service Pro — Pizza Orders & POS Expert

Domino's; Kirkwood (MO); On-site; Full time

Job summary

A well-known pizza chain is seeking a full-time Customer Service Representative to join their team in Kirkwood. This role involves answering calls, taking orders, making pizzas, and ensuring customer satisfaction. Ideal candidates possess excellent communication skills, flexibility in scheduling, and the ability to thrive in a fast-paced environment. You'll be responsible for maintaining cleanliness, processing transactions, and collaborating with other team members to provide outstanding service. Join us and play a vital role in delivering quality to our customers.

Qualifications

• Strong ability to follow directions and adhere to company policies.
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Ability to multitask and prioritize effectively.

Responsibilities

• Answer incoming phone calls and take customer orders accurately.
• Prepare and make pizzas according to company standards.
• Process cash and credit card transactions with precision.
• Deliver outstanding customer service and address inquiries.

Skills

Excellent communication skills

Ability to thrive in a fast-paced environment

Customer-focused mindset

Basic math skills

Team player mentality

Flexibility to work various shifts

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Join our team at Domino's Pizza in St Louis as a Customer Service Representative! We're looking for enthusiastic individuals to provide exceptional service at our 485 S Kirkwood Rd location. As the face of our brand, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and recipes
• Process cash and credit card transactions with precision
• Deliver outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Handle various tasks including lifting up to 25 lbs. as needed

Qualifications

• Excellent communication skills with a friendly and professional demeanor
• Strong ability to follow directions and adhere to company policies
• Flexibility to work various shifts, including weekends and holidays
• Basic math skills for handling cash transactions
• Ability to thrive in a fast-paced, dynamic environment
• Team player mentality with a positive attitude and easy smile
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Customer-focused mindset with a commitment to providing exceptional service
• Ability to multitask and prioritize effectively

Additional Information

All your information will be kept confidential according to EEO guidelines.