Customer Experience Associate - Friendly & Fast-Paced Store

Domino's Pizza; St. Louis (MO); On-site; USD 28,000 - 36,000; Full time

Job summary

Domino's is seeking a friendly and professional Customer Service Representative to join our team in St. Louis, United States. You will be the first contact for our valued customers, ensuring exceptional service and customer satisfaction.

This role involves answering phone calls, processing orders, handling cash transactions, and collaborating with team members to maintain a positive work environment. A high school diploma and excellent communication skills are preferred.

Qualifications

• Excellent communication skills with a friendly and professional demeanor.
• Strong customer service orientation and ability to work in a fast-paced environment.
• Flexibility to work weekends and holidays as needed.
• Basic computer proficiency for order processing.

Responsibilities

• Answer incoming phone calls and assist customers with inquiries.
• Take and process customer orders accurately.
• Handle cash transactions and maintain accurate records.
• Collaborate with team members to ensure smooth operations.

Skills

Communication skills

Customer service orientation

Flexibility

Basic computer proficiency

Problem-solving skills

Multitasking

Education

High school diploma or equivalent

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

We are seeking a friendly and professional Customer Service Representative to join our team in St Louis, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring exceptional service and maintaining customer satisfaction.

• Answer incoming phone calls and assist customers with their inquiries
• Take and process customer orders accurately and efficiently
• Provide product information and recommendations to customers
• Handle cash transactions and maintain accurate records
• Collaborate with team members to ensure smooth operations
• Maintain a clean and organized work environment
• Assist with various tasks as needed, including food preparation and cleaning
• Lift and move items weighing up to 25 lbs. when required
• Contribute to creating a positive customer experience through friendly and professional interactions

Qualifications

• Excellent communication skills with a friendly and professional demeanor
• Strong customer service orientation and ability to work in a fast-paced environment
• Flexibility to work weekends, holidays, and various shifts as needed
• Basic computer proficiency for order processing and record-keeping
• Ability to multitask and prioritize responsibilities effectively
• Problem-solving skills to address customer concerns and find solutions
• Capability to follow directions and adhere to company policies and procedures
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent (preferred)
• Previous customer service experience (preferred but not required)
• Positive attitude and an easy smile

Additional Information

All your information will be kept confidential according to EEO guidelines.

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