Customer Service Pro — Insurance Team with Growth & PTO

Stanellis; Kalamazoo (MI); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

Stanellis in Kalamazoo, MI seeks a Customer Service Representative to enhance customer relationships and provide outstanding service. Candidates should be outgoing, detail-oriented, and motivated. Responsibilities include responding to inquiries about insurance and educating clients on their options.

The position offers paid time off and potential for growth within the agency. You will work closely with a dedicated team in a supportive environment, ensuring high-quality service to all clients.

Compensation is set at $20.00 per hour, requiring property and casualty, along with life and health licenses.

Qualifications

• Excellent communication skills in verbal and written form are essential.
• Candidates must be self-motivated and detail oriented.
• Proactive problem-solving skills are necessary.
• Dedication to customer service and accuracy in work is required.

Responsibilities

• Establish and maintain customer relationships with follow-up.
• Provide prompt and accurate customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills - written, verbal and listening

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to effectively relate to a customer

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Stanellis in Kalamazoo, MI seeks a Customer Service Representative to enhance customer relationships and provide outstanding service. Candidates should be outgoing, detail-oriented, and motivated. Responsibilities include responding to inquiries about insurance and educating clients on their options.

The position offers paid time off and potential for growth within the agency. You will work closely with a dedicated team in a supportive environment, ensuring high-quality service to all clients.

Compensation is set at $20.00 per hour, requiring property and casualty, along with life and health licenses.