Customer Service Pro - Flexible Schedule, Growth Path

Trent Ehrlich - State Farm Agent; Boulder (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hourly Plus Commission

401(k)

Bonus based on performance

Health insurance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Trent Ehrlich - State Farm Agent in Boulder, Colorado, is seeking a Customer Service Representative to enhance customer experiences and support their insurance agency growth. The ideal candidate will be empathetic and driven, providing exceptional service while handling customer inquiries and policy updates.

In this role, you will also assist in processing claims and maintaining records of interactions. Our agency offers competitive pay, benefits including health insurance, and a flexible working environment.

Qualifications

• Excellent communication and interpersonal skills.
• Attention to detail and the ability to multitask.
• Experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Trent Ehrlich - State Farm Agent in Boulder, Colorado, is seeking a Customer Service Representative to enhance customer experiences and support their insurance agency growth. The ideal candidate will be empathetic and driven, providing exceptional service while handling customer inquiries and policy updates.

In this role, you will also assist in processing claims and maintaining records of interactions. Our agency offers competitive pay, benefits including health insurance, and a flexible working environment.