Customer Service Pro | Flexible Hours & Store Discounts

Domino's; Baltimore (MD); On-site; USD 28,000 - 37,000; Full time

Job summary

Domino's is seeking a Customer Service Representative (CSR) at 3870 E Lombard St in Baltimore, MD. This full-time role focuses on greeting customers, taking orders, and supporting store operations with a positive, energetic attitude.

You will handle in-person and phone orders, operate the POS system, and ensure food safety and quality standards while keeping the store welcoming and tidy. Team collaboration and customer-first service are essential.

Qualifications

• Must be 16 years or older (18+ may be required for specific tasks or shifts)
• Experience in customer service or restaurant is a plus but not required
• Ability to greet customers and take orders accurately

Responsibilities

• Greet customers in person and over the phone with a friendly, positive attitude
• Take accurate food orders and enter them into our point-of-sale system
• Prepare food while maintaining Domino's quality and food safety standards
• Keep the store clean, organized, and welcoming
• Handle customer concerns with care and professionalism
• Jump in wherever needed to support your team

Skills

Communication skills

Customer service

Basic math

Computer skills

Team player

Tools

POS system

Job description

Domino's is seeking a Customer Service Representative (CSR) at 3870 E Lombard St in Baltimore, MD. This full-time role focuses on greeting customers, taking orders, and supporting store operations with a positive, energetic attitude.

You will handle in-person and phone orders, operate the POS system, and ensure food safety and quality standards while keeping the store welcoming and tidy. Team collaboration and customer-first service are essential.