Customer Service Pro | Flexible Hours | Paid Training

Domino's Pizza; Louisville (KY); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible Hours

Competitive wages

Employee discount on all food items

Paid Training

Job summary

Domino's in Louisville is seeking a friendly Customer Service Representative (part-time) to provide exceptional support to customers across calls, emails, and chat. You will resolve inquiries, process orders and refunds, and maintain knowledge of products and policies.

The role emphasizes patience, empathy, and teamwork in a fast-paced environment, with a focus on accuracy and customer satisfaction. Flexible hours are available and training is provided.

Qualifications

• Excellent verbal and written communication abilities.
• Strong problem-solving skills and attention to detail.
• Active listening with empathy for customers.
• Patience and calmness in challenging situations.

Responsibilities

• Answer incoming customer calls, emails, and chat messages promptly and professionally.
• Resolve customer inquiries, complaints, and issues with patience and a positive attitude.
• Process orders, refunds, and exchanges accurately and efficiently.
• Maintain up-to-date knowledge of products, services, and company policies.
• Collaborate with other departments to ensure customer satisfaction.
• Document customer interactions and update account information in our customer service software.
• Identify and elevate complex issues to appropriate team members or supervisors.
• Provide personalized solutions to meet individual customer needs.
• Contribute to a supportive team environment and assist colleagues when needed.

Skills

Communication skills

Problem solving

Active listening

Patience

Time management

Computer skills

Team player

Education

High school diploma or equivalent

Tools

CRM software

Job description

Domino's in Louisville is seeking a friendly Customer Service Representative (part-time) to provide exceptional support to customers across calls, emails, and chat. You will resolve inquiries, process orders and refunds, and maintain knowledge of products and policies.

The role emphasizes patience, empathy, and teamwork in a fast-paced environment, with a focus on accuracy and customer satisfaction. Flexible hours are available and training is provided.